Sep 28, 2021  
2021-2022 Catalog and Student Handbook 
  
2021-2022 Catalog and Student Handbook

Learning Resources



Library Services

The Learning Resource Center (LRC) serves students, faculty, and staff of the college as an information and technology resource center. The RCC LRC serves the general public in our service area. The Warsaw campus location serves as the Richmond County Public Library through a memorandum of agreement with Richmond County.

The LRC offers a wide variety of services and resources to meet informational needs, support the curriculum, strengthen instruction, promote research, and enhance the overall college experience for students. Services include research assistance, individual and class research instruction, intercampus and interlibrary loans, course reserve services, and media viewing and listening. The library’s PRIMO search engine provides information related to both campus locations and online books, journals, and videos, allowing students access to library materials on and off-campus. The library provides access to materials in a variety of formats to include hardbound books in print, online, and audio format, as well as DVDs and streaming videos online. Free home delivery of library books and DVDs is available to students exclusively in off-campus or online courses.

Databases include full-text journals, magazines, newspapers, reference books, videos, and audiobooks to support student coursework. Library collections are continually updated and improved. The collection development policy encourages faculty and student participation in the materials selection process.

The library participates in the Virtual Library of Virginia (VIVA), providing access to resources and services available 24/7 through the library website for students, faculty, and staff with their myRCC login. Please visit the library website to learn more about library services.

myRCC, Canvas, and E-Mail

myRCC

The myRCC single sign-on is a portal to access college accounts such as Canvas, VCCS student e-mail, Navigate, Brainfuse, and SIS (Student Information System). New students will be given a temporary password valid for 24 hours after completion of the VCCS application. Returning and current students can use the Forgot Username/Password link to reset their password. 

The myRCC single sign-on is accessible on the RCC Homepage. If students are having trouble getting into the system, they should e-mail the RCC Helpdesk at rcchelp@rappahannock.edu. Students can find more information by visiting the RCC Student Help Desk.

Canvas

Canvas is the college’s online course management tool that allows students access to course information such as announcements, syllabi, calendars, course requirements and assignments, and links to college resources and services. All students have access to Canvas via the myRCC single sign-on. All courses at RCC use Canvas.

Instructors will make the course materials available for students in Canvas by the first day of class. Students can locate tutorials on how to navigate Canvas on the RCC Student Help Desk website along with the following:

  • Microsoft Office 365

  • Student computing discounts

  • Respondus Lockdown Browser

  • Zoom

VCCS Student E-mail

Upon initial class registration, the Virginia Community College System assigns each student a VCCS student e-mail account. Please Note: Applicants will receive a username at admission, but will not receive a .edu e-mail address until after they have made a financial commitment to the college. Students can access their VCCS e-mail account by logging into the myRCC single sign-on portal. E-mail is an official method of communication at RCC. Students are expected to check their official VCCS e-mail frequently and consistently in order to remain informed of college-related communications. It is recommended that students check their student e-mail daily.

Students at RCC are responsible for the consequences of not reading, in a timely fashion, college communications sent to the official VCCS student e-mail account.

Student Help Desk

The Student Help Desk at RCC helps students with technology issues via phone, e-mail, or in-person on campus. The technology team is dedicated to providing timely and quality service to students, to ensure that they have the technical assistance to be successful during their academic careers.

Students can email the RCC help desk at rcchelp@rappahannock.edu or contact the office at 804-333-6786 for technical assistance. On-campus assistance is located in Room 158 at Warsaw and Room 155 at Glenn’s. The help desk provides assistance to students in the following areas:

  • myRCC single sign-on login and password resets

  • Technology-related issues with Canvas and VCCS student e-mail.

  • General Student Information System questions.

  • Answers to general computer-related questions.

  • RCC website assistance