Apr 12, 2021  
2020-2021 Catalog and Student Handbook 
  
2020-2021 Catalog and Student Handbook

Learning Resources



Library Services

The library serves students, faculty and staff of the college as an information and technology resource center. The RCC library serves the general public in our service area. The Warsaw campus location serves as the Richmond County Public Library through a memorandum of agreement with Richmond County.

The library offers a wide variety of services and resources to meet informational needs, support the curriculum, strengthen instruction, promote research, and enhance the overall college experience for students. Library services include research assistance, individual and class research instruction, intercampus and interlibrary loans, course reserve services, and media viewing and listening. The library’s PRIMO search engine provides information related to both campus locations and online books, journals, and videos, allowing students access to library materials on and off campus. The library provides access to materials in a variety of formats to include hardbound books in print, online, and audio format, as well as DVDs and streaming videos online. Free home delivery of library books and DVDs is available to students exclusively in off-campus or online courses.

Databases include full-text journals, magazines, newspapers, reference books, videos, and audiobooks to support student coursework. Library collections are continually updated and improved. The collection development policy encourages faculty and student participation in the materials selection process.

The library participates in the Virtual Library of Virginia (VIVA), providing access to resources and services available 24/7 through the library website for students, faculty, and staff with their myRCC login. Please visit the library website to learn more about library services.

myRCC, Canvas, and E-Mail

myRCC

The myRCC single sign-on is a portal to access college accounts such as Canvas, student e-mail, and the VCCS SIS (Student Information System). All students are given access to the sign-on at the time of registration. With the self-service features students can update directory information and manage passwords. New students will need to click on “Forgot Username/Forgot Password” link before gaining access to the system.

The myRCC single sign-on is accessible either directly or via the RCC Homepage. If students are having trouble getting into the system, they should e-mail the RCC Helpdesk. Students can find more help on the RCC website.

Canvas

Canvas is the college’s online course management tool that allows students access to course information such as announcements, syllabi, calendars and deadlines, course requirements, and links to college resources and services. All students have access to Canvas via the myRCC single sign-on. All courses at RCC use the Canvas system.

Instructors make the course materials available for students in Canvas by the first day of class. Students can locate tutorials on how to navigate Canvas on the RCC Help Desk website along with the following:

  • Free antivirus software
  • Microsoft Office 365
  • Announcements area with current college information that should be checked at least once a week
  • Student computing discounts

Student E-mail

Upon admission to RCC, the Virginia Community College System assigns each student a student e-mail account. The student e-mail will not be active until the student is enrolled into a course. Students can access their account by logging into the myRCC single sign-on portal. E-mail is an official method for communication at RCC. Students are expected to check their official VCCS e-mail frequently and consistently in order to remain informed of college-related communications. It is recommended that students check their student e-mail daily.

Students at RCC are responsible for the consequences of not reading, in a timely fashion, college communications sent to the official VCCS student e-mail account.

Help Desk

The Help Desk at RCC helps students with technology issues via phone assistance, e-mail, or in person on campus. The technology team is dedicated to providing timely and quality service to students, to ensure that they have the technological assistance to be successful during their academic careers.

Online help is provided on the college’s help desk website. Students can email the RCC help desk at rcchelp@rappahannock.edu or contact the office at 804-333-6786 for technical assistance. On campus assistance is located in Room 158 at Warsaw and Room 155 at Glenns. The help desk provides assistance to students in the following areas:

  • Single sign-on login and password resets
  • Technology related issues with Canvas and student e-mail.
  • General Student Information System questions.
  • Answers to general computer-related questions.
  • RCC website assistance